Privacy policy

Introduction

Welcome to Mining Mart Store. This Privacy Policy explains how Mining Mart Store collects, uses, shares and protects personal data when you use our websites and related services (the "Services"). By using the Services you accept the practices described in this policy.

Information We Collect

We collect information you give us directly and information that is automatically collected when you use the Services.

Information you provide:

• Account and profile details such as name, email, company and billing information.
• Content and data you upload to the Services including orders and project data.
• Communications such as support requests, feedback and messages.

Information collected automatically:

• Usage data including pages visited and features used.
• Technical and device data such as IP address, user agent, operating system and crash reports.
• Cookies and similar identifiers used for session management and analytics.

Payment information is processed by our third party payment processors. We do not store full payment card numbers on our systems.

How We Use Information

We use personal data to deliver and operate the Services, to manage accounts and billing, to provide support, to improve the Services and to communicate important messages.

• Delivering the Services and authenticating accounts.
• Processing payments and preventing fraud.
• Responding to support requests and customer inquiries.
• Monitoring, diagnosing and improving performance and security.
• Sending service communications such as billing notices and security alerts.

We rely on appropriate legal bases for processing including performance of a contract, legitimate interests, consent where required and compliance with legal obligations.

Who We Are and How to Contact Us

Mining Mart Store operates the Services and is the data controller for personal data processed in connection with the Services. If you have questions or want to exercise your data rights, contact us at contact@miningmartstore.com.

Legal Bases for Processing (EEA and UK)

If you are in the European Economic Area or the United Kingdom our legal bases include performance of a contract with you, compliance with legal obligations, our legitimate interests balanced against your rights and consent when required.

Cookies and Similar Technologies

We use cookies, local storage and similar technologies to support essential site functionality, session management, preferences and analytics. You can manage cookie preferences through your browser.

Sharing and Disclosure of Data

We share information with service providers who host infrastructure, process payments, deliver email, run analytics and provide support. We may disclose information to comply with legal obligations or to protect our rights. We require vendors to maintain appropriate security.

Third Party Services and Links

The Services may link to or integrate with third party products and services. Those services operate under their own privacy policies. We are not responsible for the privacy practices of third parties.

Data Hosting and Cross Border Transfers

Mining Mart Store stores data with our cloud providers in regions where we operate. When personal data is transferred we apply legal safeguards in accordance with applicable law.

Security

We maintain administrative, technical and physical measures to protect data, including encryption in transit and at rest. You are responsible for protecting your account credentials and for notifying us if you suspect unauthorized access.

Data Retention and Deletion

We retain personal data for as long as necessary to provide the Services, to comply with legal obligations and to enforce our agreements. To request deletion or export contact contact@miningmartstore.com.

Your Rights and Choices

Depending on your jurisdiction you may have rights including access, correction, deletion, restriction, objection and data portability. To exercise these rights contact contact@miningmartstore.com.

Children and Age Limits

The Services are not intended for children under 13. If you believe a child under 13 provided personal data to us contact contact@miningmartstore.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or by a notice on the Services.

How to Contact Us

For privacy questions, data requests or inquiries contact contact@miningmartstore.com. If you are in the EEA and wish to lodge a complaint with a supervisory authority you may do so in the country where you live.